Challenge: handling high volumes of changes in complex projects 

AF Byggfornyelse delivers complex rehabilitation and construction projects where change orders are a natural and frequent part of execution. 

At the project Dronning Mauds gate 15, the team faced a particularly demanding situation, handling more than 700 change orders throughout the project lifecycle. 

Like many contractors, their change management process relied heavily on email. While widely used, this approach introduced several challenges: 

• Fragmented communication across inboxes  

• Heavy reliance on individuals to follow up  

• Limited visibility across stakeholders  

• Increased risk of delays and lost information 

As Project Manager Bo Christian Trollsås explains: 

“Change management is a time-consuming task. Here in Dronning Mauds gate 15, there have been 700 changes.” 

Email-based workflows created additional pressure: 

“When you rely on email, you are dependent on the person who receives it to handle it, and there is no downtime.” 

During peak project phases, this lack of structure made it difficult to maintain control, increasing the risk of inefficiencies and miscommunication. 

Solution: breaking free from email with a dedicated platform 

AF Byggfornyelse identified the need for a more structured and collaborative way of managing changes. Their ambition was clear: 

“The idea was to break free from email and create a platform where everyone can collaborate at any time.” 

At the same time, Endre was being developed to address exactly this gap in the market. As CEO Marius Kongsfjell Fekene explains: 

“There was nothing modern available for change management, so we just went for it.” 

By adopting Endre, AF Byggfornyelse introduced a dedicated system for managing change orders, enabling project teams to: 

• Centralize all change documentation and communication  

• Track changes from initiation to resolution  

• Maintain a shared, real-time overview across stakeholders  

• Reduce reliance on manual coordination and follow-up  

During the pilot phase, the value became immediately clear: 

“When the pilot project started, we could see this was going to be a fantastic product, and we would get a lot of use out of it.” 

The ability to adapt the solution to real project needs was also key: 

“We also saw that we had great opportunities to customize the product along the way.” 

Impact: control, collaboration, and reduced risk 

With Endre in place, AF Byggfornyelse gained significantly better control over one of the most complex aspects of project delivery. 

Full overview and control of changes 

All changes are now managed in one structured system, ensuring that: 

• Every change is documented and traceable  

• All stakeholders have access to the same information  

• The risk of lost or overlooked changes is minimized  

Improved collaboration across stakeholders 

By replacing fragmented email communication with a shared platform, teams can collaborate more efficiently and maintain alignment throughout the project lifecycle. 

Reduced risk during critical phases 

The biggest impact was seen during the most intensive periods of the project: 

“Without Endre, we would not have been able to handle changes satisfactorily during the most intensive project phases. This could have resulted in additional costs and frustration among all parties.” 

Bo Christian Trollsås, Project Manager, AF Byggfornyelse 

This highlights how structured change management is not only an efficiency improvement—but a critical factor in reducing financial and operational risk. 

Conclusion 

AF Byggfornyelse’s experience demonstrates the limitations of traditional, email-based change management in complex construction projects. By implementing Endre, they moved to a structured, transparent, and collaborative workflow—capable of handling hundreds of changes without losing control. 

In projects where change is inevitable, having a dedicated system for managing it is essential. Endre enables contractors like AF Byggfornyelse to maintain oversight, reduce risk, and ensure that project execution remains efficient—even under pressure.